Welcome to our support page where you can find useful information on device configurations, service update and submit trouble tickets.
Service Status and Maintenance Information
Please click to view current service status, planned maintenance and known issues.
View Service Information
We have put together typical configuration samples to connect with Sippath. If your device is not available, our support team is always happy to help with basic configurations. We also welcome users to share existing configurations and we will publish these.
Having trouble using our service?
Please view our FAQ page where you can find useful information on our products and services. If you still want to submit a trouble ticket, please use the following link. Ensure you provide as much information as possible including called destination, user ID and issue you are experiencing so we can deal with your issue appropriately. If your query is billing related, ensure you provide as much information as possible.
Click here to submit or view information on an existing trouble ticket.
Note that to keep our costs low and provide an efficient support service, we only offer web/email support and DO NOT offer telephone support.